ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis OSA. This is a free-standing qualification,...
Detalii
ITIL Intermediate Planning, Protection and Optimization 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL...
Detalii
ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle...
Detalii
ITIL Service Offerings Agreements 4 daysThe four courses in Service Capability is aimed at students who need deep knowledge of the processes and the roles of ITIL. Service Lifecycle...
Detalii
ITIL Intermediate Continual Service Improvement 3 daysThis course leads to the ITIL Certificate Continual Service Improvement. This is a free-standing qualification, but is also part...
Detalii
ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operation. This is a free-standing qualification, but is also part of the ITIL Intermediate...
Detalii
ITIL Intermediate Service Transition 3 daysThis leads to the ITIL Certificate Service Transition. This is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle...
Detalii
ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy. This is a free-standing qualification, but is also part of the ITIL Intermediate...
Detalii
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