For courses in police administration, management, and supervision. The oft-cited "bible of police supervision"Longtime best-selling Supervision of Police Personnel addresses the essential knowledge, skills, and characteristics every professional law enforcement supervisor and manager should have. This authority in the field examines what it takes to move from officer to supervisor; key supervisory responsibilities such as training, coaching, and counseling; and dealing with citizen complaints, problem employees, and tactical deployment of field forces in critical situations. The 9th edition features extensive revisions, including two new chapters: "Legal Knowledge Every Supervisor and Manager Should Have" (Chapter 14) and "Other Important Supervisory and Management Topics" (Chapter 15).